On behalf of the entire Colortech Creative Solutions team, I'd like to take this opportunity to welcome you to Colortech Creative Solutions! In short, we are thrilled to have you with us. We pride ourselves on offering our new clients and returning customers responsive, competent and excellent service. Above all, our customers are the most important part of our business. Most importantly, we work tirelessly to ensure your complete satisfaction, now and for as long as you are a customer. - Rick Sullivan, President & CEO
If you need assistance at any time, please contact our customer service team, Monday - Friday from 7:30 AM to 4:30 PM at csr@colortechinc.com (new tab) or 717-273-8107.
Process Overview
We know every project is unique and comes with its own set of details. That’s why we follow a consistent process to ensure every job meets your expectations — whether you’re a new client or a long-time partner.
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Request Quote
Before we can begin, we will need as many details on your project as possible. Some details needed are: Quantity, Size or Page Count, Stock, Due Date, Color, Shipping, Mail Lists and Binding. If you’re unsure, we can also generate an estimate based on a PDF or previously printed piece. Most often, one of our sales reps can assist you with this phase. Please send your project to your sales rep, estimating@colortechinc.com, or visit our website to request a quote.
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Approve Quote
After we have the details of your project, our estimator will send you a quote within 3 business days. Let us know if it’s a rush job, and we can expedite. You can reply to the quote email or contact your sales rep to give approval to proceed. *ALL ESTIMATES MUST BE APPROVED PRIOR TO PRODUCTION*
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Files + Creative
Once an estimate is approved, we will hand the project off to our design team, and they will contact you directly. If you’re supplying files, please email everything, including any necessary documents or mail lists, to our customer service team at csr@colortechinc.com or through our website’s File Upload portal.
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Proof + Print Approval
Once files are sent or design is complete, a PDF proof will be sent for approval. *ALL PROOFS MUST BE APPROVED PRIOR TO PRODUCTION* Some jobs also include a hard copy proof, which will be delivered to you for approval. The hard copy proof must come back to us after your approval (to color match on press).
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Print Production
Your project is off to print! Digital prints typically take 3-7 business days or 7-10 business days for offset. Jobs with additional mailing, die cuts and bindery-intensive aspects may need more time.
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Delivery / Mailing
Once printed, your job will either go through our mailing or shipping department. We offer mailing services and carrier shipping as well as customer pickup and hand delivery. If using Colortech Mail Services...
MAILING POSTAGE: Our mailing department will check your list(s) against USPS for accuracy and send you the postage amount. Checks should be made out to Postmaster and must be delivered to Colortech prior to mailing.
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Billing
Colortech often bills your jobs after delivery. We accept all major credit cards, checks and cash. Accounts payable is available at 717-273-8107 ext. 103 or office@colortechinc.com Monday thru Friday from 8 AM - 4 PM to take credit card payments. You may also come into our office for payment or mail a check.
Tools + Resources
Ready to send your files but are unsure of what we need? To clarify, here’s a handy checklist that helps our new clients rest easy. By following these steps, your job will run smoothly.
- Did you package your file to include the correct file formats? (PDF, Ai, Id)
- Do you have a print-ready PDF including bleed?
- Does your packaged file include fonts?
- Are all your colors in 4-color or PMS colors? Do you have all of your black-and-white images in greyscale?
- Are all your images the best they can be? 300 dpi or higher (we will print lower-res files, but the quality will be diminished)
If you meet all these requirements, then you’re ready to send us your file!
Looking for more info? Our In Full Color Blog contains a variety of valuable knowledge to aid you in your creative and print journey. Be sure to check back often, as we update it often with blogs on postage increases, tips to save you money on projects, marketing advice and industry news.
Next Steps
Ready to get your project started? We're here to help all of our new clients! Firstly, fill out the estimate request below. In addition, you can also email your job specs to your sales rep. or estimating@colortechinc.com.
EXCELLENT
Based on 105 reviews
Posted on Google
Zach KriseMarch 26, 2024I recently had a great experience with Colortech. Austin and all of the employees I interacted with were very personable, responsive, and took a very non-standard request from me, talked through it and made it happen. I can’t recommend them enough and will definitely be going to them in the future for my needs! Thanks again!Posted on Google
Deja RFebruary 15, 2024Colortech has been very helpful regarding big and little projects we give them. Friendly employees and excellent turnaround times. Amazing quality overall!Posted on Google
Keri KellyFebruary 13, 2024Colortech is a valued partner. It doesn't matter what crazy project we throw at them they get it done. We don't worry when they are in charge, they exceed expectations. The entire team is awesome!!!Posted on Google
Shelly ClokeyFebruary 12, 2024Colortech is one of the most responsive printing partners I have ever used. They have the best customer service. Very quick in turning around both estimates and jobs…and quality is top notch. Thank you Austin and the rest of the team!Posted on Google
Ben SchlossNovember 10, 2023Have been working with Colortech for several years now and have nothing but great things to say. They are very responsive, quality of work is excellent and their pricing is always fair. They are a family owned company and it always feels that way in dealing with them. Austin, our sales rep, is a great guy who takes the time to do the little things and ask the right questions. He stops by our office every now and then just to say hello and drop off delicious Lebanon pretzels. Highly recommend!Posted on Google
StoneRidgeJuly 27, 2023We have partnered with Colortech with many of our business printing needs. Not only is their printing quality incredible but their customer service is off the charts. I have had nothing but great customer service from everyone I have had contact with at Colortech. Austin, Rick, Sondra, Samantha and the whole team always go out of their way to turn our projects around quickly, meet timelines, budgets and produce stellar pieces. Very happy to work with a local printer who is so pleasant to do business with. Hugely recommend!!Posted on Google
Richard ShadleJune 8, 2023Great Family business to work with!!! Always great pricing and quality product. On many occasions they have exceeded expectations with getting me important printed literature quickly to meet my own deadlines!! Customer Service is A-one!Posted on Google
Taylor ShepleyMay 17, 2023Colortech helped me turn an old, brittle blueprint of my family feed store into a high quality print for me to frame in my office. I wasn’t sure if this was something that could be done, or if anyone was willing to attempt, but they said yes without hesitation. Turnaround was quick, and super affordable. They treated me like family when I walked in, and explained the process to me so we both had a full understanding of what was to be delivered.Posted on Google
Adam KuhnApril 26, 2023Austin and his family do a great job. Highly recommend!Posted on Google
Freddy LongApril 23, 2023Very Professional and the Highest Quality. Austin is a great man!